Legal

Terms & Conditions

Last updated: October 28, 2026

These Terms & Conditions govern your access to and use of tailorturf.com and its content, functionality, and services, which are operated by 365 Custom Turf, LLC DBA Tailor Turf (“Tailor Turf,” “we,” “us,” or “our”). By using the website, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the website.

Website use and updates

The website is offered for visitors in the United States who are at least 18 years old. We may update, suspend, withdraw, or change any part of the website at any time. We may also update these Terms & Conditions, and changes take effect when posted.

You are responsible for ensuring that information you provide through the website is accurate, current, and complete.

Project information and requests

Website content is provided for general information and planning discussion. Product information, photographs, illustrations, material descriptions, project examples, availability, specifications, installation details, pricing, schedules, warranties, and outcomes may change and are not binding offers or guarantees.

A project request, consultation, conversation, or response through this website does not create a contract. Any project scope, pricing, schedule, specifications, warranty, and other obligations must be set out in a separate written agreement accepted by the applicable parties.

SMS Terms

365 Custom Turf, LLC DBA Tailor Turf offers two separate text message programs. You can join either program, both, or neither; each has its own optional checkbox on our website forms, and joining one does not join you to the other. Text messages are sent to the phone number you provide on the form.

Tailor Turf Service Texts

  • What you receive: appointment confirmations, project updates, and customer care replies to your inquiries.
  • How to opt in: check the separate, optional “I agree to receive service and customer care text messages” checkbox on one of our website forms (the homepage project matcher or the consultation form at tailorturf.com/consultation) and submit the form. The checkbox is unchecked by default.
  • Message frequency: message frequency varies.
  • Cost: message and data rates may apply.
  • How to cancel: Reply STOP to cancel at any time. After you reply STOP, you will receive one message confirming that you have been unsubscribed and will not receive further messages from this program unless you opt in again.
  • Help: Reply HELP for help, or contact us at (972) 777-5147 or info@365customturf.com.
  • Carriers: carriers are not liable for delayed or undelivered messages.
  • Purchase: consent is not a condition of purchase.
  • Privacy: see our Privacy Policy.

Tailor Turf Marketing Texts

  • What you receive: offers and promotions, such as special offers and seasonal promotions.
  • How to opt in: check the separate, optional “I agree to receive marketing and promotional text messages” checkbox on one of our website forms (the homepage project matcher or the consultation form at tailorturf.com/consultation) and submit the form. The checkbox is unchecked by default.
  • Message frequency: message frequency varies.
  • Cost: message and data rates may apply.
  • How to cancel: Reply STOP to cancel at any time. After you reply STOP, you will receive one message confirming that you have been unsubscribed and will not receive further messages from this program unless you opt in again.
  • Help: Reply HELP for help, or contact us at (972) 777-5147 or info@365customturf.com.
  • Carriers: carriers are not liable for delayed or undelivered messages.
  • Purchase: consent is not a condition of purchase.
  • Privacy: see our Privacy Policy.

Acceptable use

You may use the website for lawful, personal, non-commercial purposes. You may not copy, modify, distribute, publicly display, republish, scrape, reverse engineer, interfere with, introduce harmful code to, or attempt unauthorized access to the website or its content, except as expressly permitted by law or in writing by Tailor Turf.

Intellectual property and submissions

The website’s content, design, text, images, graphics, logos, and other materials are owned by or licensed to Tailor Turf or their respective owners and are protected by applicable intellectual-property laws. No ownership rights are transferred to you by using the website.

If you provide photos, plans, measurements, files, or other project materials, you represent that you have the right to provide them. You permit Tailor Turf to use those materials only as reasonably necessary to evaluate, discuss, and respond to your project request, subject to our Privacy Policy and any separate written agreement.

Third-party links and website availability

The website may link to third-party websites or resources for convenience. We do not control those sites and are not responsible for their content, availability, privacy practices, or terms. Your use of a third-party site is subject to that site’s own terms and policies.

The website is provided on an “as is” and “as available” basis. To the fullest extent allowed by law, Tailor Turf disclaims warranties regarding the website’s availability, accuracy, security, completeness, or fitness for a particular purpose.

Limitation of liability and governing law

To the fullest extent permitted by law, Tailor Turf and its affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of, or inability to use, the website.

These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute relating to the website or these terms will be subject to the applicable courts located in Texas, subject to any non-waivable legal rights.

Contact

Questions about these Terms & Conditions may be sent to:

365 Custom Turf, LLC DBA Tailor Turf
749 Port America #600
Grapevine, TX 76051
info@365customturf.com
(972) 777-5147