Privacy Policy

We may collect information you choose to provide through a project request or other communication, including your name, email address, phone number, project address or location, project details, selected turf areas, and supporting materials you submit. We also record whether you chose to receive service and customer care text messages and whether you chose to receive marketing and promotional text messages, along with when you made those choices. We may also keep records of correspondence with you, including text messages.

As you use the site, we may receive limited technical and usage information, such as device, browser, IP-address, and page-interaction information. We may use cookies, local storage, or similar browser technologies to support site functionality, remember in-progress project selections, understand site use, and maintain security.

We use information to respond to project requests, prepare or coordinate conversations about potential work, operate and improve the website, protect the site and our users, comply with legal obligations, and carry out another purpose disclosed when information is provided or authorized by you.

Submitting a project request authorizes Tailor Turf to contact you about that request using the contact information you provide. It does not create a construction contract, guarantee availability, or obligate either party to proceed with a project.

We send text messages only to people who have opted in to them by checking the matching checkbox on one of our website forms. Service and customer care texts and marketing and promotional texts are separate programs with separate checkboxes, and neither is required to submit a form. See the SMS / Text Messaging section below and the SMS Terms in our Terms & Conditions.

We may share information with service providers that support website hosting, form processing, data storage, communication, analytics, security, or business operations, but only as needed for those services. We may also share information with affiliated businesses when necessary to respond to or coordinate your request, with a successor in connection with a business transaction, when required by law, or with your consent.

We may share aggregated or de-identified information that does not reasonably identify you.

None of the sharing described in this section includes text messaging originator opt-in data and consent, which is covered by the SMS / Text Messaging section below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service, is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP. Reply HELP for help, or contact us at (972) 777-5147 or info@365customturf.com. Message frequency varies. Message and data rates may apply. Program details are in the SMS Terms of our Terms & Conditions.

You can adjust your browser settings to limit cookies or local storage. Some site features may not work as intended if those controls are disabled. To request access to, correction of, or deletion of personal information we hold about you, contact us using the details below. We will respond as required by applicable law and may need to verify your request.

We use reasonable administrative, technical, and organizational measures designed to protect information. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security. We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining business records, resolving disputes, and meeting legal obligations.

This website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information through this website, please contact us so we can review and take appropriate action.

We may update this Privacy Policy from time to time. The date above identifies the most recent revision. Your continued use of the website after an update is posted is subject to the revised policy.

Questions about this Privacy Policy may be sent to: